All sales are final unless merchandise is damaged or defective. In that event, please e-mail us for a return authorization and we will promptly reship the item to you via the appropriate shipping method after we evaluate the damaged book(s).
Pending: Order information was received, waiting payment processing and confirmation from our merchant processor.
Processing: Order information and payment were successfully received, order has been sent to our warehouses for packing and shipping.
On-hold: Order has been placed on hold due to an issue or request. Typically, this status applies to orders received while waiting for inventory delivery.
Complete: Order was successfully received and shipped.
Canceled: Payment was not processed or customer abandoned the order. Please contact us for assistance.
If you have placed an order and have did not receive a tracking number from our cart when your order shipped, please contact us: firstname.lastname@example.org
We have revised our shipping rates to include tracking numbers for international orders. On average, international orders take 3-5 weeks to arrive. Additional delays may be due to customs inspections and/or holds. Different customs practices and restrictions vary depending on the country.
Due to sanctions imposed, we are unable to ship to the following countries: Russia, North Korea, Iran, Cuba, Syria.
If you need assistance placing an order, please email us: email@example.com