policies

Returns:
All sales are final unless merchandise is damaged or defective. In that event, please e-mail us for return authorization and we will promptly re-ship the item to you via the appropriate shipping method.

International orders:
On average, international orders take 3-5 weeks to arrive. Further delays may be due to customs inspections and/or holds. Different customs practices and restrictions vary depending on the country.

Tracking numbers:
Tracking numbers are only available for domestic orders being delivered to a U.S. address. To keep shipping costs inexpensive for our international customers, tracking numbers are not available for standard international orders. If you are an international customer and require a tracking number, please contact us prior to placing your order: orders@designstudiopress.com

Due to sanctions imposed, we are unable to ship to the following countries: North Korea, Iran, Cuba, Syria.

If you need assistance placing an order, please email us: orders@designstudiopress.com

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Design Studio Press Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.designstudiopress.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use PayPal to power our online store–you can read more about how PayPal uses your Personal Information here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at store@designstudiopress.com or by mail using the details provided below:

5022 Eagle Rock Blvd, Los Angeles, CA, 90041, United States

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Design Studio Press Apps

By using a Design Studio Press app, you are agreeing with this privacy policy.

Design Studio Press provides our apps for free, and reserves the right to change and modify this privacy policy at any time, without further notice. The current privacy policy is available at https://designstudiopress.com/policies/privacy-policy/

Collection and Use of Personal Information
The app does not collect any personal information by itself; however, libraries from Unity3D and Vuforia’s augmented reality kit, may or may not collect and use personal information as described below.

Unity 3D
Unity may collect some or all of the following information about your device: unique device identifiers (e.g., IDFV for iOS devices and Android ID for Android devices) ); IP address; country of install (mapped from IP address); device manufacturer and model platform type (iOS, Android, Mac, Windows, etc.) and the operating system and version running on your system or device; language; CPU information such as model, the number of CPUs present, frequency, and instruction set support flags; the graphics card type and vendor name; graphics card driver name and version (example: “nv4disp.dll 6.10.93.71″); which graphics API is in use (example: “OpenGL 2.1″ or “Direct3D 9.0c”); amount of system and video RAM present; current screen resolution; version of the Unity Editor used to create the game; sensor flags (e.g., device support for gyroscope, touch pressure or accelerometer); application or bundle identification (“app ID”) of the game installed; unique advertising identifiers provided for iOS and Android devices (e.g., IDFA or Android Ad ID); and a checksum of all the data that gets sent to verify that it did transmit correctly. The complete Unity privacy policy can be read at https://unity3d.com/legal/privacy-policy

Vuforia
The Vuforia AR platform may collect the following information or “statistics”:
1. Information about the end users’ devices such as:
Make, model, and firmware version of the user’s device
Operating system name and version number of the user’s device
Camera profile version
2. Information about the software used to create the Developer Application such as:
Vuforia API version
Vuforia license keys for mobile and digital eyewear licenses
Cloud Recognition client key for apps that utilize Cloud Recognition (not used by the app)
3. Information about the Developer Application and its use such as:
Application bundle ID
Application distribution type
Application version
Application store identifier
Initial application session timestamp determined at the first time an app is launched after being installed on a device
Vuforia feature usage events
Start Vuforia timestamp
Camera start time when Vuforia is running
Recognition event type and timestamps
Tracker detection timestamp
4. The IP address used by the end user’s device for the purpose of inferring the country of use (but not the exact location).
5. Images submitted with Cloud Recognition queries in order to match image for a Recognition event (not used by the app).

The complete Vuforia privacy policy can be read at https://developer.vuforia.com/legal/privacy

How is collected data used?
The app does not collect any personal information by itself. However, Unity3D, Vuforia, and/or its affiliates and service providers may collect and use Statistics: (a) to provide the Software and Services, (b) to improve and optimize the Software and Services for different hardware and software requirements on various consumer devices (commonly referred to as device fragmentation), (c) to facilitate the provision of new products, updates, enhancements, technologies, and other services, (d) to improve the Software, the Services, and other products, services and technologies, and for any business purpose if de-identified and/or anonymized.

How is the data collected disclosed?
The app does not collect any personal information by itself. However, Unity and Vuforia uses collected statistics for business purpose if de-identified and/or anonymized.

How is collected data retained?
The app does not collect any personal information by itself. However, data collection by the Unity game engine is aggregated/anonymized and available to developers at stats.unity3d.com. PTC Inc. is responsible for the storage of data collected by the Vuforia AR platform.

How to opt out
You can stop all collection of information indirectly generated by using the app by uninstalling it. You may use the standard uninstall processes available as part of your mobile device. You may also choose to not visit the Design Studio Press website.

Log data
We want to inform you that whenever you visit https://designstudiopress.com we may (or may not) collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website may use these “cookies” to collect anonymized information and to improve our Service. In case we need to use it, you have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.